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Login Issues

Login issues may happen for several reasons, including too many failed login attempts or an issue during account creation.

To help us investigate and assist you as quickly as possible, please contact help@manyvids.com 

Please include a full screenshot showing:

  • Your username
  • Your account type
  • The 18+ checkbox is selected
  • The full error message
  • Your IP address

Providing this information helps our team review the issue and assist you with restoring or completing access to your account.


Login Issue Says I am a Robot Not Human

This issue is typically related to Google’s CAPTCHA verification system. While the exact cause can vary, there are a few troubleshooting steps that commonly resolve the problem.

Recommended Solutions

  • Try logging in using Google Chrome in Incognito Mode\
  • Disable any browser extensions temporarily
  • Disable any active VPN or proxy software
  • Clear your browser cache and cookies
  • Try a different internet connection or device if available
  • In most cases, using Chrome in Incognito Mode resolves the issue successfully.

     


Forgot Your Username

If you cannot remember your username, click “Forgot Username” on the login screen.

Simply enter the email address connected to your ManyVids account, and your username will be sent to you by email.

https://www.manyvids.com/Login

Forgot Your Password

If you need to reset your password, click “Forgot Password” on the login screen and enter the email address associated with your account.

You will receive an email with instructions to reset your password.

Important

Please make sure you are entering the same email address connected to your ManyVids account.

If you no longer remember the email attached to your account, or no longer have access to it, please contact help@manyvids.com with the following details:

  • username of the account
  • last 4 digits of the last credit card used at checkout
  • titles of vids (or Creator usernames) within your purchase history

When reaching out, let us know the situation, and our team will guide you through the
 

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